Conflict Analysis/Resolution
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Conflict.. while it's often blamed for the breakdown of a team's unity, it's often just a symptom of a larger problem.
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Conciliation
is an alternative dispute resolution process whereby the parties to a dispute (including future interest disputes) agree to utilize the services of a conciliator, who then meets with the parties separately in an attempt to resolve their differences.

Conciliation differs from arbitration in that the conciliation process, in and of itself, has no legal standing, and the conciliator usually has no authority to seek evidence or call witnesses, usually writes no decision, and makes no award. Conciliation differs from mediation in that the parties seldom, if ever, actually face each other across the table in the presence of the conciliator.

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